#cx, Twitter, 6/7/2020 1:21:11 AM, 228856


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#cx_2020-06-06_17-28-14.xlsx
#cx_2020-06-06_17-28-14.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
June 07, 2020
Short Description:
#cx via NodeXL https://bit.ly/30cTVXP
@enricomolinari
@metoscm
@hyken
@chidambara09
@softclouds
@botosynthesis
@forbes
@customerthink
@kirkdborne
@stephaniethum

Top hashtags:
#cx
#ai
#customerexperience
#robot
#vr
#ar
#iot
#marketing
#innovation
#fintech

Description:
Description
The graph represents a network of 3,669 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 07 June 2020 at 00:29 UTC.

The requested start date was Sunday, 07 June 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 3-day, 11-hour, 35-minute period from Wednesday, 03 June 2020 at 04:28 UTC to Saturday, 06 June 2020 at 16:04 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 3669
Unique Edges : 3898
Edges With Duplicates : 7254
Total Edges : 11152
Number of Edge Types : 5
Retweet : 2441
MentionsInRetweet : 4267
Mentions : 2817
Tweet : 1564
Replies to : 63
Self-Loops : 1735
Reciprocated Vertex Pair Ratio : 0.0388653527353104
Reciprocated Edge Ratio : 0.074822695035461
Connected Components : 765
Single-Vertex Connected Components : 449
Maximum Vertices in a Connected Component : 2224
Maximum Edges in a Connected Component : 8968
Maximum Geodesic Distance (Diameter) : 15
Average Geodesic Distance : 4.740135
Graph Density : 0.000419084950302767
Modularity : 0.44309
NodeXL Version : 1.0.1.433
Data Import : The graph represents a network of 3,669 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 07 June 2020 at 00:29 UTC.

The requested start date was Sunday, 07 June 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 3-day, 11-hour, 35-minute period from Wednesday, 03 June 2020 at 04:28 UTC to Saturday, 06 June 2020 at 16:04 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[37] -
[27] https://s2.radio.co/s532f0345f/listen
[24] https://beyondphilosophy.com/blog/
[15] https://blogs.sas.com/content/customeranalytics/2019/02/18/is-artificial-intelligence-the-future-of-customer-experience/?utm_source=sasir&utm_medium=referral&utm_campaign=datascience
[14] https://medium.com/@Unfoldlabs/ai-automotive-8-disruptive-use-cases-fd079926aea9?utm_content=130948584&utm_medium=social&utm_source=twitter&hss_channel=tw-4337144594
[14] https://constellationr.zoom.us/meeting/register/tJEkcumurTMtGNO1fM8oGPPbMz3EFFeIgBG8
[12] https://www.kabel.es/transformacion-seguros-inteligencia-artificial/
[12] https://medium.com/@SoftClouds/covid19-the-force-that-triggered-cx-digital-transformation-412f25116644?utm_content=130941313&utm_medium=social&utm_source=twitter&hss_channel=tw-17392332
[12] https://sloanreview.mit.edu/article/why-smart-companies-are-giving-customers-more-data/?social_token=75ae58df6a7d5103416ead205bde9f22&utm_source=twitter&utm_medium=social&utm_campaign=sm-direct
[11] https://thetaylorreachgroup.com/resources/research-report-covid-19-impact-on-contact-centers/

Top URLs in Tweet in G1:
[12] https://medium.com/@Unfoldlabs/ai-automotive-8-disruptive-use-cases-fd079926aea9?utm_content=130948584&utm_medium=social&utm_source=twitter&hss_channel=tw-4337144594
[10] https://medium.com/@SoftClouds/covid19-the-force-that-triggered-cx-digital-transformation-412f25116644?utm_content=130941313&utm_medium=social&utm_source=twitter&hss_channel=tw-17392332
[2] https://thefinancialbrand.com/96956/banking-360-degree-view-customer-journey-identity-resolution-trends/?utm_content=131045026&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[2] https://medium.com/@SoftClouds/covid19-the-force-that-triggered-cx-digital-transformation-412f25116644?utm_content=130932279&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[1] https://www.cmswire.com/digital-marketing/data-management-may-sound-boring-but-its-crucial-for-marketing-success/?utm_source=dlvr.it&utm_medium=twitter&utm_campaign=cm&utm_content=all-articles-rss
[1] https://acquire.io/blog/automotive-industry-trends-in-customer-experience/
[1] https://www.computerwoche.de/a/das-passiert-nach-dem-klick,3548405
[1] https://medium.com/@SoftClouds/consumers-driving-cpg-in-2020-65e22f1802b?utm_content=130830634&utm_medium=social&utm_source=twitter&hss_channel=tw-4337144594
[1] https://thefinancialbrand.com/96956/banking-360-degree-view-customer-journey-identity-resolution-trends/
[1] https://www.technative.io/4-digital-transformation-initiatives-to-consider-now/?utm_content=131046592&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853

Top URLs in Tweet in G2:
[4] https://www.avaya.com/blogs/archives/2020/06/how_smart_curbside_pickup_solutions_benefit_customer_loyalty/?WT.tsrc=Social&utm_source=Social&utm_medium=Social
[4] https://thetaylorreachgroup.com/resources/research-report-covid-19-impact-on-contact-centers/
[4] http://www.irishcycles.com/
[4] http://tweetedtimes.com/v/8731
[4] https://www.cmswire.com/customer-experience/how-machine-learning-improves-customer-experience-and-increases-revenue/
[4] https://www.cmswire.com/digital-marketing/marketers-escape-the-vicious-cycle-of-poor-consumer-data-practices/
[4] https://www.cmswire.com/customer-experience/the-continued-evolution-of-the-customer-experience-stack/
[4] https://www.cmswire.com/digital-experience/customer-data-platforms-bring-omnichannel-choreography-within-reach/
[3] https://hbr.org/2018/10/help-your-team-measure-customer-experience-data-more-accurately
[3] http://www.theworkforcepro.com/events

Top URLs in Tweet in G3:
[27] https://s2.radio.co/s532f0345f/listen
[24] https://beyondphilosophy.com/blog/
[8] https://webbiquity.com/cool-web-tools/the-10-best-customer-service-and-customer-engagement-platforms/
[8] https://www.youtube.com/watch?v=yzs632Z55aw&feature=youtu.be

[8] https://www.pointillist.com/blog/report-customer-journey-management-cx-measurement-2020/?utm_source=twitter&utm_medium=social&utm_campaign=cjxm20-report&utm_content=post
[7] https://customerthink.com/unified-cx-real-world-examples/
[6] https://www.engati.com/whatsapp-chatbot
[6] https://www.icmi.com/Resources/2020/being-a-leader-people-want-to-follow?_mc=sm_icmi_x_icmi_edt_x_x_sclttw-icmichat20200602n/a&utm_campaign=ICMIchat&utm_medium=bitly&utm_source=ICMIchatReflective
[5] https://beyondphilosophy.com/the-surprising-power-of-ideas-that-dont-make-sense-part-2/
[5] http://customerservicedaily.com

Top URLs in Tweet in G4:
[15] https://blogs.sas.com/content/customeranalytics/2019/02/18/is-artificial-intelligence-the-future-of-customer-experience/?utm_source=sasir&utm_medium=referral&utm_campaign=datascience
[9] https://www.forbes.com/sites/danielnewman/2020/04/19/3-key-considerations-for-managing-customer-experience-during-covid-19/
[8] https://www.iotworldtoday.com/2020/03/19/ai-at-the-edge-still-mostly-consumer-not-enterprise-market/
[6] https://www.forbes.com/sites/cognitiveworld/2020/05/07/how-are-companies-using-ai-to-enhance-the-customer-experience/
[4] https://www.7wdata.be/big-data/the-impact-of-artificial-intelligence-in-retail/
[4] http://eBusinessInnovation.com
[4] https://www.weforum.org/agenda/2020/05/bill-gates-2020-summer-reading-list
[3] https://thefinancialbrand.com/86706/banking-customer-engagement-personalization-ai-trends/
[3] https://thefinancialbrand.com/71350/ai-machine-learning-analytics-marketing-banking-trends/
[3] https://www.letslinc.com/wp-content/uploads/2017/07/Linc_Brand-Garage_Customer-Service-and-AI-Report.pdf?utm_content=bufferc2e07&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Top URLs in Tweet in G5:
[7] https://www.cio.com/article/3561088/choosing-a-cloud-platform-to-transform-service-experience.html?utm_content=130911433&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[4] https://customerthink.com/5-customer-experience-strategies-to-keep-customers-coming-back/?utm_content=130930566&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[4] https://fortune.com/2020/05/26/post-pandemic-customer-experience-cashless/?utm_content=130796446&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[3] http://warrenwhitlock.com/some-positive-thoughts-on-customer-service/#disqus_thread
[2] https://www.forbes.com/sites/louiscolumbus/2020/04/29/six-areas-where-ai-is-improving-customer-experiences/?utm_content=130951782&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853#5815c7613f5b
[2] https://www.forbes.com/sites/forbescoachescouncil/2020/06/01/three-leadership-traits-needed-today-for-cx-and-ex-success/?utm_content=130624058&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887#df9ded514da7
[2] https://www.entrepreneur.com/article/315356?utm_sq=g233vuk3be&utm_source=Twitter&utm_medium=social&utm_campaign=Ross-Quintana&utm_content=CustomerExperience
[2] https://www.socialmagnets.net/time-the-important-moments-of-experience/?utm_sq=frkzo90l2b&utm_source=twitter&utm_medium=social&utm_campaign=ross_quintana&utm_content=ross+content
[2] https://www.visionarea.net/articoli-e-news/perche-contare-i-clienti.kl
[2] http://blog.enghouseinteractive.com/3-ways-to-create-a-consistent-omnichannel-experience-and-why-it-matters/

Top URLs in Tweet in G6:
[4] https://www.destinationcrm.com/Webevents/Esker/10jun2020/soc
[3] https://www.tdinsights.com/blog/best-crm-for-marketing/
[2] https://mopinion.com/best-email-marketing-services-for-small-businesses-smb/
[2] https://thenextscoop.com/email-marketing-automation-facilitates-great-cx/
[2] https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=141140#.XtkNJwfw0kc.twitter
[2] https://bit.ly/2U3JmSQ
[2] https://salestechstar.com/sales-engagement/redpoint-globals-rgone-platform-empowers-ambitious-business-leaders-to-drive-real-time-customer-engagement/
[2] https://www.blueconic.com/blog/customer-experience/?utm_medium=organic_social&utm_source=twitter&utm_campaign=page
[1] https://blog.infegy.com/6-problems-social-listening-can-solve-for-your-brand-or-business?utm_content=130437785&utm_medium=social&utm_source=twitter&hss_channel=tw-17548575
[1] https://mopinion.com/how-can-ai-based-automation-tools-improve-customer-experience/?utm_content=buffer93ebb&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Top URLs in Tweet in G7:
[4] https://www.linkedin.com/posts/riteshguptacontent_covid-psd2-fraudprevention-activity-6673549912086585344-0qmc
[2] https://www.americanbanker.com/opinion/banks-must-shift-focus-to-thrive-in-extraordinary-times
[2] https://okt.to/nSWvKN
[2] https://okt.to/zrc9En
[2] https://okt.to/oKbBfy
[2] https://www.eventusg.com/oce-pega/
[2] https://dss.tcs.com/connected-intelligence-platform/
[1] https://sentientmachines.tech/
[1] https://www.analyticsinsight.net/top-artificial-intelligence-trends-that-will-change-the-decade/
[1] http://share.postbeyond.com/y6pz5

Top URLs in Tweet in G8:
[2] https://ecompedia.com/reviews-are-important-for-every-business-and-especially-if-youre-dropshipping-and-just-starting/
[2] https://www.linkedin.com/pulse/how-use-marketing-improve-organization-dan-galante
[2] https://medium.com/@DanGalante/how-to-use-marketing-to-transform-the-organization-2be1fb56d70e
[2] https://medium.com/@DanGalante/sales-marketing-social-media-strategies-for-organic-growth-1e7cdd78c058
[2] https://thegood.com/insights/consumer-experience-optimization/?ref=quuu
[2] https://www.iotworldtoday.com/2020/03/19/ai-at-the-edge-still-mostly-consumer-not-enterprise-market/
[2] https://www.zdnet.fr/actualites/google-l-experience-influera-sur-le-classement-des-resultats-de-recherche-39904397.htm
[2] https://comarketing-news.fr/ia-et-experience-client-quand-linvestissement-seul-ne-suffit-pas/
[2] https://comarketing-news.fr/les-4-personae-du-post-confinement/
[2] https://siecledigital.fr/2020/05/29/enquete-le-service-client-a-lere-de-lia-et-de-la-digitalisation/

Top URLs in Tweet in G9:
[7] https://thenextweb.com/growth-quarters/2020/06/04/7-experience-architecture-trends-your-organization-cant-afford-to-ignore/
[3] https://agileleanagility.com.au/f/why-are-many-digital-transformation-change-programs-failing
[3] https://uxdesign.cc/a-run-down-of-what-ux-is-in-2020-12471fb18589?sk=72a344de0bc883126856868ce1ede019
[3] https://flip.it/47zcaX
[2] https://www.business2community.com/customer-experience/how-important-is-it-to-measure-your-net-promoter-score-nps-02115530
[2] https://twitter.com/i/moments/890248885272182785?lang=en-gb
[2] https://www.youtube.com/watch?v=_l5pf_NbYc4&feature=youtu.be

[2] https://www.youtube.com/watch?v=x2PBiJccE2c&feature=youtu.be

[2] https://agileleanagility.com.au/f/richter-consulting-group---about-us
[2] https://www.enterprisetimes.co.uk/2020/05/27/is-uk-ahead-of-germany-in-experience-management/

Top URLs in Tweet in G10:
[3] https://research.nelson-hall.com/blogs-webcasts/nelsonhall-blog/?avpage-views=blog&type=post&post_id=1022
[2] https://www.webhelp.com/en-gb/news-insights/blog/how-cx-can-help-the-insurance-industry-survive-in-2020-and-beyond/
[2] https://www.webhelp.com/en-gb/news-insights/blog/how-model-office-combats-fear-of-failure-and-boosts-innovation/
[2] https://www.globalbankingandfinance.com/putting-intelligence-at-the-heart-of-customer-retention-strategies/
[2] https://prn.to/2Aw6UZY
[1] https://okt.to/GMLRbe
[1] https://okt.to/UFSHkM
[1] https://okt.to/v0qTOS
[1] https://okt.to/zo9Wxy
[1] https://lnkd.in/gqPYtZD

Top Domains
Top Domains in Tweet in Entire Graph:
[140] okt.to
[134] twitter.com
[126] linkedin.com
[89] dy.si
[86] bit.ly
[85] forbes.com
[83] beyondphilosophy.com
[66] customerthink.com
[52] mycustomer.com
[47] medium.com

Top Domains in Tweet in G1:
[25] medium.com
[3] thefinancialbrand.com
[1] cmswire.com
[1] acquire.io
[1] computerwoche.de
[1] technative.io
[1] kabel.es
[1] maventus.com
[1] informationweek.com
[1] twitter.com

Top Domains in Tweet in G2:
[63] linkedin.com
[37] twitter.com
[30] okt.to
[25] cmswire.com
[19] bit.ly
[18] lnkd.in
[17] customerthink.com
[13] dy.si
[12] forbes.com
[9] co.uk

Top Domains in Tweet in G3:
[83] beyondphilosophy.com
[52] twitter.com
[28] dlvr.it
[27] radio.co
[23] cx-journey.com
[23] okt.to
[17] customerthink.com
[15] linkedin.com
[14] bit.ly
[14] engati.com

Top Domains in Tweet in G4:
[18] sas.com
[17] forbes.com
[9] dy.si
[9] iotworldtoday.com
[9] thefinancialbrand.com
[6] weforum.org
[5] twitter.com
[5] medium.com
[4] 7wdata.be
[4] amazon.com

Top Domains in Tweet in G5:
[28] forbes.com
[17] postbeyond.com
[14] okt.to
[11] cio.com
[5] customerthink.com
[5] entrepreneur.com
[4] hubs.ly
[4] fortune.com
[4] buff.ly
[3] technative.io

Top Domains in Tweet in G6:
[31] dy.si
[12] bit.ly
[7] destinationcrm.com
[3] tdinsights.com
[3] mopinion.com
[3] brightpattern.com
[3] blueconic.com
[2] thenextscoop.com
[2] salestechstar.com
[1] infegy.com

Top Domains in Tweet in G7:
[11] okt.to
[7] pega.com
[4] linkedin.com
[3] smh.re
[2] americanbanker.com
[2] twitter.com
[2] eventusg.com
[2] tcs.com
[1] sentientmachines.tech
[1] analyticsinsight.net

Top Domains in Tweet in G8:
[7] medium.com
[4] growth-hackers.net
[4] linkedin.com
[4] comarketing-news.fr
[3] askdangalante.com
[2] ecompedia.com
[2] thegood.com
[2] iotworldtoday.com
[2] zdnet.fr
[2] siecledigital.fr

Top Domains in Tweet in G9:
[28] karlsmith.info
[19] paradigm-interactions.com
[7] thenextweb.com
[5] youtube.com
[5] com.au
[3] twitter.com
[3] co.uk
[3] uxdesign.cc
[3] flip.it
[2] business2community.com

Top Domains in Tweet in G10:
[24] okt.to
[4] webhelp.com
[3] globalbankingandfinance.com
[3] nelson-hall.com
[3] targetgroup.com
[3] hubs.ly
[2] libsyn.com
[2] prn.to
[1] lnkd.in
[1] instagram.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3445] cx
[1035] ai
[782] customerexperience
[561] robot
[430] vr
[398] ar
[367] iot
[354] marketing
[342] innovation
[341] fintech



Top Hashtags in Tweet in G1:
[495] ai
[468] robot
[371] vr
[345] ar
[218] cobot
[210] cx
[189] robotic
[153] fintech
[152] mr
[133] digital

Top Hashtags in Tweet in G2:
[663] cx
[154] customerexperience
[69] customerservice
[53] contactcenter
[41] custserv
[35] ai
[31] ux
[31] analytics
[29] custexp
[28] covid19

Top Hashtags in Tweet in G3:
[607] cx
[188] customerexperience
[60] beyondphilosophy
[58] custserv
[56] customerdrivengrowth
[49] custexp
[46] businessgrowth
[45] ai
[39] customerservice
[34] contactcenter

Top Hashtags in Tweet in G4:
[234] ai
[234] cx
[130] iot
[87] bigdata
[82] machinelearning
[81] fintech
[80] robot
[55] datascience
[55] robotics
[47] insurtech

Top Hashtags in Tweet in G5:
[149] cx
[41] customerexperience
[17] ai
[16] covid19
[16] digitaltransformation
[14] omnichannel
[14] marketing
[11] technology
[10] ux
[10] innovation

Top Hashtags in Tweet in G6:
[85] cx
[41] customercontact
[37] webinar
[36] cc
[24] customercontactwebinarweek
[19] customerexperience
[18] customer
[11] bcps
[11] covid19
[11] chriskeenan

Top Hashtags in Tweet in G7:
[126] cx
[125] data
[87] innovation
[58] visualanalytics
[53] fintech
[51] regtech
[49] smartdata
[46] digitaltransformation
[43] dataanalytics
[35] distributors

Top Hashtags in Tweet in G8:
[37] cx
[25] business
[24] marketing
[19] sales
[17] digitalmarketing
[17] customerexperience
[14] ux
[11] ai
[11] custexp
[10] contentmarketing

Top Hashtags in Tweet in G9:
[101] cx
[79] ux
[72] iot
[54] ai
[50] businessagility
[48] businesstransformation
[43] blockchain
[29] thingcoin
[28] futurist
[28] futureofwork

Top Hashtags in Tweet in G10:
[62] cx
[27] contactcenter
[11] customerservice
[10] banking
[10] finance
[9] wfh
[8] wfo
[8] coronavirus
[6] ai
[6] covid19

Top Words
Top Words in Tweet in Entire Graph:
[] Top Word Pairs in Tweet in Entire Graph
[] Entire Graph Count
[] Top Word Pairs in Tweet in G1

Top Words in Tweet in G1:
[1399] enricomolinari
[726] ty
[498] #ai
[468] #robot
[371] #vr
[345] #ar
[218] #cobot
[209] #cx
[189] #robotic
[174] renatomunari

Top Words in Tweet in G2:
[663] #cx
[175] customer
[154] #customerexperience
[110] more
[97] experience
[85] customers
[69] #customerservice
[65] gt
[56] ø
[53] #contactcenter

Top Words in Tweet in G3:
[607] #cx
[209] customer
[188] #customerexperience
[88] cx
[84] experience
[78] customers
[61] more
[60] #beyondphilosophy
[58] #custserv
[57] distinction

Top Words in Tweet in G4:
[236] #ai
[234] #cx
[221] enricomolinari
[144] gt
[132] #iot
[119] mikequindazzi
[106] antgrasso
[102] ty
[87] #bigdata
[82] #machinelearning

Top Words in Tweet in G5:
[149] #cx
[60] customer
[46] experience
[41] #customerexperience
[30] forbes
[29] customers
[18] service
[17] blakemichellem
[17] #ai
[16] #covid19

Top Words in Tweet in G6:
[85] #cx
[44] june
[42] 11am
[42] edt
[41] #customercontact
[40] week
[37] webinar
[37] #webinar
[36] #cc
[33] join

Top Words in Tweet in G7:
[173] ume_kyd
[126] #cx
[125] #data
[85] #innovation
[56] #visualanalytics
[53] #fintech
[53] value
[48] create
[46] #regtech
[45] #smartdata

Top Words in Tweet in G8:
[37] #cx
[25] #business
[24] #marketing
[19] #sales
[17] #digitalmarketing
[17] #customerexperience
[15] startup_nerd
[14] #ux
[14] jonathanaufray
[13] customer

Top Words in Tweet in G9:
[101] #cx
[79] #ux
[72] #iot
[54] #ai
[50] #businessagility
[48] #businesstransformation
[48] ubinetus
[43] #blockchain
[35] userexperienceu
[34] interactionsinc

Top Words in Tweet in G10:
[62] #cx
[46] gt
[28] customer
[27] #contactcenter
[16] more
[15] contact
[13] service
[13] read
[13] center
[12] gbafreview

Top Word Pairs
Top Word Pairs in Tweet in G2:
[331] customer,experience
[309] #cx,#customerexperience
[150] #customerexperience,#cx
[150] #custserv,#cx
[150] ø,ø
[150] gt,gt
[150] #callcenter,#contactcenter
[150] #customerexperience,#customerservice
[150] #cx,#cctr
[139] #cctr,#callcenter

Top Word Pairs in Tweet in G3:
[58] customer,experience
[46] #cx,#customerdrivengrowth
[37] #customerdrivengrowth,#businessgrowth
[34] #cx,#customerexperience
[27] #customerexperience,#cx
[26] #cx,creating
[25] scott,mckain
[25] playing,distinction
[24] distinction,radio
[23] radio,join

Top Word Pairs in Tweet in G4:
[56] gt,gt
[55] enricomolinari,#robot
[46] mikequindazzi,antgrasso
[45] #iot,#ai
[31] dangers,#iot
[28] fisher85m,cc
[27] cc,mikequindazzi
[27] #datascience,#machinelearning
[27] customer,experience
[27] #insurtech,#fintech

Top Word Pairs in Tweet in G5:
[96] customer,experience
[58] #cx,#customerexperience
[41] forbes,#cx
[33] #omnichannel,experience
[31] experience,#cx
[31] #futureofbusiness,#cx
[31] choosing,cloud
[30] cloud,platform
[29] platform,transform
[29] transform,service

Top Word Pairs in Tweet in G6:
[27] 11am,edt
[12] week,#customercontact
[11] #cc,#cx
[8] webinar,week
[8] #customercontact,join
[8] edt,hear
[7] join,fs_events
[7] fs_events,briansolis
[7] briansolis,salesforce
[7] salesforce,june

Top Word Pairs in Tweet in G7:
[42] #fund,#distributors
[40] #distributors,#network
[35] #network,#fintech
[29] #regtech,ume_kyd
[29] unstructured,#data
[29] #marketing,#luxembourg
[21] award,#regtech
[18] value,unstructured
[18] create,value
[18] unlimited,potential

Top Word Pairs in Tweet in G8:
[34] managing,complex
[31] complex,#changes
[31] #changes,vision
[30] vision,skills
[29] skills,incentives
[28] incentives,resources
[28] resources,action
[27] action,plan
[24] plan,#management
[22] #management,#digitaltransformation

Top Word Pairs in Tweet in G9:
[8] #ux,#iot
[8] #cx,#ux
[8] #businesstransformation,#businessagility
[8] #businessagility,#cx
[8] #iot,#ai
[8] #ai,#futurist
[8] #futurist,#futureofwork
[8] #futureofwork,ubinetus
[8] ubinetus,interactionsinc
[8] interactionsinc,#thingcoin

Top Word Pairs in Tweet in G10:
[36] gt,gt
[33] #contactcenter,#cx
[28] contact,center
[28] customer,service
[28] #contactcenter,#customerservice
[28] john,hara
[28] hara,president
[28] president,emea
[28] emea,names
[28] names,five

Top Replied-To
Top Replied-To in Entire Graph:
@jtwatkin
@lesleyboucher
@debbieszumylo
@surveymonkey
@etrade
@alvinfoo
@stephaniethum
@ndytg
@zjellson
@cxpert

Top Replied-To in G1:
@sarbjeetjohal

Top Replied-To in G2:

Top Replied-To in G3:
@jtwatkin
@lesleyboucher
@debbieszumylo
@bnhdoyle
@cxpert
@zjellson
@jdodkins
@nicholaszeisler
@ndytg
@stephaniethum

Top Replied-To in G4:
@grazytgrazynatt
@bhalligan

Top Replied-To in G5:
@alvinfoo
@micahsolomon
@betadigitalltd

Top Replied-To in G6:
@surveymonkey
@zendesk
@redpointglobal
@mmach7

Top Replied-To in G8:
@google

Top Mentioned
Top Mentioned in Entire Graph:
@enricomolinari
@ume_kyd
@vrscout
@intengineering
@gigadgets_
@mikequindazzi
@antgrasso
@adamdanyal
@renatomunari
@kirkdborne

Top Mentioned in G1:
@enricomolinari
@vrscout
@gigadgets_
@intengineering
@renatomunari
@adamdanyal
@digitaltrends
@nowthisnews
@piaggio_group
@techinsider

Top Mentioned in G2:
@blocksurvey
@rashmikamod
@simon_norris
@gdtwire
@sirteace
@newsandcx
@empathyspark

Top Mentioned in G3:
@jtwatkin
@hyken
@annettefranz
@getengati
@stephaniethum
@customerthink
@callcentericmi
@mattddyer
@carymmunk
@cxpert

Top Mentioned in G4:
@enricomolinari
@mikequindazzi
@antgrasso
@kirkdborne
@fisher85m
@andi_staub
@ronald_vanloon
@fabriziobustama
@t_j_carpenter
@intheknow

Top Mentioned in G5:
@forbes
@blakemichellem
@betadigitalltd
@softclouds
@balaji_sandiego
@akwyz
@cxintersect
@heinzvhoenen
@ross_quintana
@fogle_shane

Top Mentioned in G6:
@salesforce
@fs_events
@briansolis
@bmsnews
@dell
@brightpatternus
@frost_sullivan
@eskerinc
@td_insights
@agilecrm

Top Mentioned in G7:
@ume_kyd
@pega
@tcs_digital
@nafisalam
@451research
@fenergo
@analyticsinme
@pegaworld
@skingstone
@2ring4uc

Top Mentioned in G8:
@startup_nerd
@jonathanaufray
@startgrowthhack
@dangalante
@google
@arnaultchatel
@alexs_ahs
@prolucid
@kirkdborne
@getmicrostarted

Top Mentioned in G9:
@ubinetus
@interactionsinc
@userexperienceu
@evrythng
@ralexjimenez
@thenextweb
@myclientshare
@gs1
@leanagilityflow
@cxcollectivenz

Top Mentioned in G10:
@gbafreview
@ivank_nh
@nhinsight
@teleperformance
@sitel_worldwide
@targetgroupltd
@niceltd
@outworx
@tpmarketinguk

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@amazonhelp
@airtel_presence
@tesco
@sectest9
@piyuanker12
@loupo85
@edinburghwatch
@atsocialmediauk
@united

Top Tweeters in G1:
@sectest9
@piyuanker12
@annemariayritys
@aldoceccarelli
@andyvermaut
@fintechna
@swissbusiness
@kcs39194
@amazingchevvolt
@valaafshar

Top Tweeters in G2:
@iam__network
@ak11735
@thestartupper
@1147_001
@logz05
@justyvette
@rgrissom
@monicaricci
@arvindvijh
@ricovmader

Top Tweeters in G3:
@lelkan
@trippbraden
@onang_pribadi
@growthhackers
@elaine_perry
@umbrios
@signoraldo
@thedrum
@katenasser
@entrepreneur

Top Tweeters in G4:
@loupo85
@chidambara09
@cybersec_feeds
@calcaware
@bot_innovation
@andrewmorrisuk
@justbementalist
@saeedbaygi
@2601manish
@toyotaequipment

Top Tweeters in G5:
@fantasticradioo
@billnigh
@guardian
@mysouthend
@gordontredgold
@jeffbullas
@akwyz
@debraruh
@forbes
@warrenwhitlock

Top Tweeters in G6:
@emailmktgalerts
@mailchimp
@cephalopodluke2
@puma
@dell
@salesforce
@active
@afigueiredo
@briansolis
@frost_sullivan

Top Tweeters in G7:
@hasscho
@kikichen1014
@tepanchinceva
@akdm_bot
@monster636ninja
@daviddoughty
@hiroktk
@hybs_9669
@ouinokdum
@chi72086445

Top Tweeters in G8:
@thecuriousluke
@nubiaredondo
@startup_nerd
@drpecon
@google
@bubbles4tw
@technojeder
@jpfrioul
@startgrowthhack
@jonathanaufray

Top Tweeters in G9:
@edinburghwatch
@jacobussystems
@designthinkbot
@starbucks
@thenextweb
@ralexjimenez
@mic
@iot_technojeder
@sprintbaseb
@userexperienceu

Top Tweeters in G10:
@markhillary
@teleperformance
@gbafreview
@4enterprisers
@nhinsight
@nttdataservices
@anz_bluenotes
@tpmarketinguk
@niceltd
@appian


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